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FIVN

VRNT

Verint (NASDAQ:VRNT) and Five9 (NASDAQ:FIVN) have announced the findings of a co-sponsored survey on the evolution of the modern contact center. The survey revealed that managing an increasing volume of customer interactions is a top business challenge for contact center leaders. Larger companies are more likely to store engagement data in multiple silos, making it difficult to unify and harness this data for a more personalized customer experience. Smaller companies struggle to derive meaningful insights from their engagement data due to limited budgets.

Portfolio Pulse from Happy Mohamed

August 15, 2023 | 12:50 pm

LL

LL Flooring is considering strategic alternatives, which has led to an increase in its share price.

Portfolio Pulse from Benzinga Newsdesk

August 15, 2023 | 12:34 pm

TBI

TrueBlue, a provider of specialized workforce solutions, has promoted Taryn Owen to President and CEO, effective from September 12, 2023. Owen will replace Steven C. Cooper, who will step down and serve in an advisory role. Paul Reitz, CEO of Titan International, has been appointed to the TrueBlue Board of Directors.

Portfolio Pulse from Happy Mohamed

August 15, 2023 | 12:12 pm

NUZE

NuZee, Inc. (NASDAQ:NUZE), a coffee co-packing and technology company, has appointed Randell Weaver as its new CFO. Weaver brings over 30 years of experience in manufacturing, distribution, and CPG, with three prior terms as a public company CFO. He has a successful track record in cash management, fund raising, staff building and mentoring, structuring financing options, and optimizing performance and growth. Weaver's previous roles include CFO of Reinvention Unlimited, Inc and several other companies in the food and pharmaceutical industries.

Portfolio Pulse from Happy Mohamed

August 15, 2023 | 12:02 pm

DIS

EWS

Disney's unit Lucasfilm's Industrial Light & Magic is set to close its VFX and animation facility in Singapore due to economic factors affecting the industry.

Portfolio Pulse from Charles Gross

August 15, 2023 | 11:59 am

AMZN

David Limp, the head of Amazon's device division, plans to leave the company after 13 years. His departure is the latest in a series of high-profile exits since Andy Jassy took over as CEO. Limp's division, which includes Amazon's Alexa and other services and gadgets, has struggled to generate profits. The division was also affected by Jassy's cost-cutting measures, which resulted in the loss of 27,000 jobs. Despite selling over 500 million Alexa-enabled devices, the unit has reported operating losses exceeding $5 billion in some years.

Portfolio Pulse from Anusuya Lahiri

August 15, 2023 | 11:56 am

INFY

LBTYA

Liberty Global PLC (LBTYA) has expanded its collaboration with Infosys Ltd (INFY) to enhance its digital entertainment and connectivity platforms and ensure cost efficiency. The initial 5-year deal could extend to 8 years and beyond, with Infosys offering services worth €1.5 billion over the initial period and €2.3 billion if extended. Liberty Global expects to realize annual savings of over €100 million. The partnership will enable new customers to experience advanced digital services and create career opportunities for over 400 Liberty Global employees.

Portfolio Pulse from Lekha Gupta

August 15, 2023 | 10:39 am

DIS

NFLX

Hollywood studios have proposed a new deal to striking screenwriters, addressing concerns such as AI and viewer stats. The proposal includes a guarantee that human writers will always get credit for screenplays and sharing viewer stats for shows on streaming platforms. Netflix and Disney CEOs are pushing for an agreement. The Writers Guild of America, which began their strike on May 2, is yet to accept the offer. The proposal also includes a 20% increase in residuals, salary hikes, and guaranteed minimum work duration for writers.

Portfolio Pulse from Sudhanshu Singh

August 15, 2023 | 8:53 am

AAPL

Apple Inc. is set to settle the 'Batterygate' lawsuit with a total payout of $500 million to iPhone owners. The lawsuit accused Apple of covertly throttling the performance of specific iPhone models to address battery and processor issues. The final hurdle to the settlement was cleared last week, paving the way for eligible iPhone owners to receive compensation. The estimated payout per claim is approximately $65, with the total settlement between $310 million and $500 million.

Portfolio Pulse from Ananya Gairola

August 15, 2023 | 8:43 am

TSLA

Tesla Inc (NASDAQ:TSLA) has addressed privacy and data concerns surrounding its sentinel mode in China. The company stated that the sentinel mode is turned off by default and needs to be enabled by users. The data gathered in this mode cannot be viewed remotely and is stored in a USB device in the car. All data generated by vehicles sold in China will be stored locally. Tesla also hinted at new data centers with a job posting for a 'Sr. Engineering Program Manager, Data Center.'

Portfolio Pulse from Anan Ashraf

August 15, 2023 | 8:38 am