Goodbye to 'bags fly free' on Southwest, the last airline freebie in America
Portfolio Pulse from
Southwest Airlines will begin charging for checked bags, ending its long-standing 'bags fly free' policy. This change marks a significant shift in the airline's customer service approach, potentially impacting customer satisfaction and loyalty.

March 15, 2025 | 12:15 pm
News sentiment analysis
Sort by:
Ascending
NEGATIVE IMPACT
Southwest Airlines is ending its 'bags fly free' policy, introducing charges for checked bags. This could impact customer satisfaction and loyalty, potentially affecting the stock price.
The introduction of charges for checked bags by Southwest Airlines could lead to customer dissatisfaction, as the 'bags fly free' policy was a unique selling point. This change might result in a negative short-term impact on the stock price due to potential loss of customer loyalty and increased competition.
CONFIDENCE 90
IMPORTANCE 80
RELEVANCE 100