Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry
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Salesforce and Singapore Airlines are collaborating to enhance customer service using AI-powered applications. Singapore Airlines will integrate Salesforce's Agentforce, Einstein in Service Cloud, and Data Cloud into its systems. The partnership aims to co-develop AI solutions for the airline industry.
March 12, 2025 | 12:15 am
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Salesforce partners with Singapore Airlines to integrate AI tools into the airline's customer service systems, potentially boosting Salesforce's presence in the airline industry.
The partnership with Singapore Airlines to integrate AI tools and co-develop solutions could enhance Salesforce's reputation and market share in the airline industry, likely leading to positive investor sentiment.
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