Centrica's British Gas found to have worst customer service - Which?
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Centrica's subsidiary, British Gas, has been identified as the worst energy supplier in the UK for customer service by the consumer group Which?.
February 24, 2025 | 9:00 am
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NEGATIVE IMPACT
Centrica's British Gas has been rated the worst energy supplier in the UK for customer service by Which?, potentially affecting Centrica's reputation and customer retention.
The negative rating from Which? could harm Centrica's reputation, leading to potential customer loss and impacting investor sentiment negatively in the short term.
CONFIDENCE 90
IMPORTANCE 70
RELEVANCE 80