Complaints targeting BYD flood Chinese consumer portal after smart EV launch
Portfolio Pulse from
BYD faces a surge of complaints on a Chinese consumer portal after offering free smart driving features across its lineup. Customers claim they overpaid for their vehicles.
February 18, 2025 | 4:00 am
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BYD is experiencing a wave of consumer complaints in China after offering free smart driving features, leading to dissatisfaction among customers who feel they overpaid.
The complaints suggest a potential negative impact on BYD's brand perception and customer satisfaction, which could affect short-term stock performance. The high volume of complaints indicates significant consumer dissatisfaction.
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