ServiceNow: The AI Orchestrator Poised For Enterprise Domination
Portfolio Pulse from
ServiceNow's Q4 subscription revenue increased by 21% YoY, with 97% of revenue from subscriptions and a 98% renewal rate, indicating strong customer retention. The company is enhancing its platform with AI capabilities, boosting product value and customer ROI. Despite soft guidance for FY2025, ServiceNow's AI products are growing rapidly, supported by new partnerships and innovative solutions like the AI Agent Orchestrator.
February 03, 2025 | 2:45 pm
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ServiceNow's Q4 subscription revenue grew 21% YoY, with strong customer retention and AI integration enhancing platform value. Despite soft FY2025 guidance, AI products are growing rapidly.
ServiceNow's strong Q4 performance and high customer retention rates are positive indicators. The integration of AI into their platform enhances product value, which is likely to drive future growth. Although the guidance for FY2025 is soft, the rapid growth of AI products and new partnerships suggest a positive outlook.
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