Starbucks launches new store code of conduct as union talks break down
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Starbucks has introduced a new store code of conduct requiring customers to make a purchase to sit or use facilities, reversing its 2018 open-door policy. This change is part of CEO Brian Niccol's strategy to boost sales and employee relations amid union negotiation challenges.
January 14, 2025 | 3:00 pm
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Starbucks has implemented a new store policy requiring purchases for seating and restroom use, reversing its previous open-door policy. This move is part of CEO Brian Niccol's strategy to enhance sales and employee relations amid union negotiation challenges.
The new policy could potentially increase sales as it encourages purchases from customers who wish to use store facilities. This aligns with CEO Brian Niccol's strategy to improve financial performance and employee relations, which may positively impact investor sentiment.
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