Lloyds Bank launches benefit claims tool on its app
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Lloyds Banking Group has introduced a new feature in its app to help customers identify and claim benefits and financial support they may be eligible for, such as council tax discounts and energy grants.

November 19, 2024 | 2:00 pm
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Lloyds Banking Group has launched a new app feature to assist customers in identifying and claiming benefits and financial support, potentially enhancing customer satisfaction and engagement.
The introduction of a tool that helps customers claim benefits and financial support can improve customer satisfaction and engagement, which may positively impact Lloyds' reputation and customer retention. This innovation could lead to increased usage of Lloyds' app and services, potentially benefiting the company's financial performance.
CONFIDENCE 90
IMPORTANCE 70
RELEVANCE 80