Amdocs Unveils Enhanced Generative AI Capabilities in amAIz Platform, Featuring GenAI Agents for Next-Level Customer Engagement
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Amdocs has expanded its generative AI platform, amAIz, with new capabilities using NVIDIA AI to enhance customer engagement for communications service providers. The platform now includes GenAI Care and Sales Agents for improved customer interaction.
November 12, 2024 | 9:45 pm
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Amdocs has introduced new generative AI capabilities in its amAIz platform, utilizing NVIDIA AI to enhance customer engagement for communications service providers. This development could strengthen Amdocs' market position and attract more CSP clients.
The introduction of advanced AI capabilities in Amdocs' platform is likely to enhance its service offerings, making it more attractive to CSPs. This could lead to increased adoption and potentially boost Amdocs' revenue and market share.
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