Community Health Systems And Denim Health Announce A Development Partnership Designed To Broadly Scale Conversational AI Across The CHS Patient Access Center That Serves ~1,000 Primary Care Providers
Portfolio Pulse from Benzinga Newsdesk
Community Health Systems, Inc. (NYSE:CYH) has partnered with Denim Health to implement conversational AI in its Patient Access Center, enhancing efficiency and patient experience. The AI bot successfully authenticates callers and reduces call times, with future plans for expanded use cases.
October 07, 2024 | 8:18 pm
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Community Health Systems (CYH) has partnered with Denim Health to deploy conversational AI in its Patient Access Center, improving efficiency and patient experience. This development could enhance operational efficiency and customer satisfaction, potentially benefiting CYH's business performance.
The partnership with Denim Health to implement conversational AI in CHS's call center is likely to improve operational efficiency and patient satisfaction. This could lead to cost savings and enhanced service quality, positively impacting CYH's business performance and stock price in the short term.
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