Microsoft Blames Delta's Outdated IT For Delayed Global Cyber Outage Recovery After Airline Decides To Seek Damages Against Software Giant And CrowdStrike
Portfolio Pulse from Ananya Gairola
Microsoft blames Delta's outdated IT for delayed recovery from a global cyber outage, while Delta defends its IT investments and seeks damages against Microsoft and CrowdStrike. Delta CEO criticizes the tech companies for not providing exceptional service, and Microsoft refutes the claims, stating they offered assistance which was declined.
August 07, 2024 | 1:31 am
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NEGATIVE IMPACT
Delta defends its IT investments and seeks damages against Microsoft and CrowdStrike after a prolonged recovery from a cyber outage. Delta CEO criticizes the tech companies for not providing exceptional service.
Delta's prolonged recovery and the ongoing legal battle may negatively impact investor sentiment and stock price in the short term.
CONFIDENCE 85
IMPORTANCE 90
RELEVANCE 100
NEUTRAL IMPACT
CrowdStrike faces allegations from Delta regarding a software update that triggered system issues. CrowdStrike denies the claims and states they offered assistance which was not accepted.
CrowdStrike's denial and proactive offer of assistance may help maintain their reputation, but the legal threats from Delta could create some uncertainty.
CONFIDENCE 80
IMPORTANCE 70
RELEVANCE 100
NEUTRAL IMPACT
Microsoft blames Delta's outdated IT for the prolonged recovery from a global cyber outage. Microsoft refutes Delta's claims and states they offered assistance which was declined.
Microsoft's reputation may be slightly impacted due to Delta's claims, but their proactive stance and offer of assistance may mitigate negative effects.
CONFIDENCE 90
IMPORTANCE 80
RELEVANCE 100