Why ServiceNow Shares Are Rising Today
Portfolio Pulse from Nabaparna Bhattacharya
ServiceNow, Inc. (NYSE:NOW) shares are rising in premarket trading after exceeding second-quarter earnings expectations. The company reported revenue of $2.627 billion, surpassing the consensus estimate of $2.607 billion. Analysts expect robust U.S. federal business and increasing AI software adoption to counterbalance economic uncertainty. ServiceNow also announced the departure of its President and COO following an investigation and the acquisition of Raytion. The company expects third-quarter subscription revenue growth of 20% to 20.5%. ServiceNow's generative AI products significantly contributed to its earnings, positioning it in direct competition with Salesforce and Workday.

July 25, 2024 | 12:52 pm
News sentiment analysis
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POSITIVE IMPACT
Investors can gain exposure to ServiceNow's positive performance through the Franklin Exponential Data ETF, which includes NOW stock.
The positive performance of ServiceNow is likely to benefit ETFs that include NOW stock, such as the Franklin Exponential Data ETF.
CONFIDENCE 70
IMPORTANCE 50
RELEVANCE 30
POSITIVE IMPACT
ServiceNow shares are rising after the company reported second-quarter revenue of $2.627 billion, beating expectations. The company also announced the departure of its President and COO and the acquisition of Raytion. Analysts are optimistic about the company's AI software adoption and federal business.
The positive earnings report, coupled with strong future revenue guidance and significant contributions from AI products, is likely to drive the stock price up in the short term. The departure of the President and COO is a minor negative but is outweighed by the positive earnings and growth outlook.
CONFIDENCE 95
IMPORTANCE 90
RELEVANCE 100
POSITIVE IMPACT
Investors can gain exposure to ServiceNow's positive performance through the Franklin Exponential Data ETF, which includes NOW stock.
The positive performance of ServiceNow is likely to benefit ETFs that include NOW stock, such as the Franklin Exponential Data ETF.
CONFIDENCE 70
IMPORTANCE 50
RELEVANCE 30
NEGATIVE IMPACT
ServiceNow's expansion into AI and customer service solutions positions it in direct competition with Salesforce. This could impact Salesforce's market share and growth prospects.
ServiceNow's advancements in AI and customer service solutions could pose a competitive threat to Salesforce, potentially impacting its market share and growth.
CONFIDENCE 80
IMPORTANCE 70
RELEVANCE 50
NEGATIVE IMPACT
ServiceNow's improved customer service and employee-oriented solutions directly compete with Workday's offerings, potentially affecting Workday's market position.
ServiceNow's competitive advancements in customer service and employee solutions could challenge Workday's market position, potentially affecting its growth.
CONFIDENCE 80
IMPORTANCE 70
RELEVANCE 50