Quest Diagnostics Says Patient Services & Customer Contact Teams Operating With Reduced Capacity, So Customers May Experience Longer Wait & Service Times
Portfolio Pulse from Benzinga Newsdesk
Quest Diagnostics has announced that its patient services and customer contact teams are operating with reduced capacity, leading to longer wait and service times for customers.
July 19, 2024 | 3:03 pm
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Quest Diagnostics is experiencing reduced capacity in its patient services and customer contact teams, which is expected to result in longer wait and service times for customers.
The reduced capacity in patient services and customer contact teams at Quest Diagnostics is likely to negatively impact customer satisfaction and potentially affect the company's short-term revenue and stock price.
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