Salesforce CEO Marc Benioff Posts On X "Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution...."
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Salesforce CEO Marc Benioff announced the launch of Einstein Service Agent on the new Agentforce Platform, which aims to enhance customer support through intelligent collaboration between digital and human workers.
June 28, 2024 | 7:59 pm
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Salesforce has launched the Einstein Service Agent on its new Agentforce Platform, which is expected to improve customer support through advanced AI and human collaboration.
The introduction of the Einstein Service Agent on the Agentforce Platform is a significant product development for Salesforce. It leverages AI to improve customer support, which could lead to increased customer satisfaction and potentially higher revenues.
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