Top 10 U.S. Utility Company Signs Multi-Year Contract With Verint To Boost CX Automation And Achieve AI Business Outcomes In 1,800-Agent Contact Center
Portfolio Pulse from Benzinga Newsdesk
A leading U.S. utility company has signed a multi-year contract with Verint to enhance customer experience (CX) automation and achieve AI-driven business outcomes in its 1,800-agent contact center.
June 28, 2024 | 2:33 pm
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POSITIVE IMPACT
Verint has secured a multi-year contract with a top U.S. utility company to enhance CX automation and achieve AI-driven business outcomes in a large contact center.
The multi-year contract with a major utility company is likely to positively impact Verint's stock in the short term due to the significant business opportunity and potential revenue growth from the partnership.
CONFIDENCE 90
IMPORTANCE 80
RELEVANCE 100