Avangrid Launches AI Pilot To Enhance Customer Service; Ava AI Assistant Now Available For NYSEG And RG&E Customers In New York, To Roll Out In Maine And Connecticut Later This Year
Portfolio Pulse from Benzinga Newsdesk
Avangrid has launched an AI pilot program to enhance customer service. The Ava AI Assistant is now available for NYSEG and RG&E customers in New York and will be rolled out in Maine and Connecticut later this year.
June 18, 2024 | 1:30 pm
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Avangrid has introduced an AI pilot program aimed at improving customer service. The Ava AI Assistant is now available for NYSEG and RG&E customers in New York, with plans to expand to Maine and Connecticut later this year.
The launch of the AI pilot program by Avangrid is likely to improve customer service, which can enhance customer satisfaction and potentially lead to better customer retention. This positive development could have a favorable impact on the stock price in the short term.
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