Verint Awarded A $13M Multi-Year Contract From A Fortune 25 Brand To Deploy Knowledge Management, Including Two Bots, Across 60,000 Agents
Portfolio Pulse from Benzinga Newsdesk
Verint Systems (NASDAQ: VRNT) has secured a $13 million multi-year contract with a Fortune 25 brand to deploy knowledge management solutions, including two AI-powered bots, across 60,000 contact center agents. This initiative aims to enhance customer and agent experiences while reducing operating costs.
June 11, 2024 | 1:32 pm
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Verint Systems has secured a $13 million multi-year contract with a Fortune 25 brand to deploy AI-powered knowledge management solutions, including two bots, across 60,000 contact center agents. This deal is expected to enhance customer and agent experiences while reducing operating costs.
The $13 million contract is a significant revenue boost for Verint Systems and demonstrates the company's strong position in the AI-powered customer experience market. The deployment across 60,000 agents indicates a large-scale implementation, which could lead to further business opportunities and positive investor sentiment.
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