Verint Wins $4M Contract From A Leading Australian Bank To Deploy The Verint Open Platform's Workforce Management And Bot Capabilities
Portfolio Pulse from Benzinga Newsdesk
Verint (NASDAQ: VRNT) has secured a $4 million contract with a leading Australian bank to deploy its workforce management and AI-powered TimeFlex Bot capabilities. This expansion aims to improve agent work/life balance and reduce attrition and absenteeism among the bank's 4,500 contact center agents.
May 15, 2024 | 12:34 pm
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Verint has secured a $4 million contract with a leading Australian bank to deploy its workforce management and AI-powered TimeFlex Bot capabilities. This deal is expected to enhance agent work/life balance and reduce attrition and absenteeism among the bank's 4,500 contact center agents.
The $4 million contract with a leading Australian bank is a significant win for Verint, showcasing the effectiveness of its AI-powered TimeFlex Bot. This deal is likely to boost Verint's revenues and strengthen its market position in workforce management solutions.
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