Ancora Holdings Group, an equity holder of Norfolk Southern, criticized the company's Board for its process in hiring John Orr as COO, citing failures of diligence and poor judgment. Ancora highlighted the lack of a competitive hiring process, potential undisclosed financial considerations for Orr's hiring, and Orr's lack of experience in Precision Scheduled Railroading. Additionally, Ancora raised concerns about Orr's past workplace behavior and the limited industry endorsement for his appointment.