Amazon To Replace 'Just Walk Out' Checkout Technology With Smart 'Dash Carts'
Portfolio Pulse from Erica Kollmann
Amazon.com, Inc. (NASDAQ:AMZN) is transitioning from its 'Just Walk Out' checkout technology to a new 'smart-cart' system named Dash Cart in its grocery stores. The change is due to issues like delayed transactions and high costs associated with the initial system. Dash Carts allow for scanning and checkout while shopping, with new Amazon Fresh locations adopting this technology. The switch will occur over the next 18 months, retaining 'Just Walk Out' in select UK stores and Amazon Go convenience stores.
April 02, 2024 | 6:44 pm
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Amazon is replacing its 'Just Walk Out' technology with 'Dash Carts' in its grocery stores due to operational challenges, aiming for a smoother checkout process.
The transition to Dash Carts could enhance customer experience and operational efficiency, potentially leading to increased customer satisfaction and sales. However, the initial investment in new technology and the phase-out of 'Just Walk Out' could incur significant costs. The short-term impact on AMZN stock is likely positive due to the innovative approach to solving operational challenges, but investors should watch for the financial implications of this technology shift.
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