The Verge: Microsoft Is Testing A New AI-powered Xbox Chatbot That Can Be Used To Automate Support Tasks
Portfolio Pulse from Benzinga Newsdesk
Microsoft is currently testing a new AI-powered chatbot for Xbox, aimed at automating support tasks. This development could enhance user experience and efficiency in handling support queries.
April 02, 2024 | 12:06 pm
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The introduction of an AI-powered chatbot for Xbox could streamline Microsoft's support services, potentially improving customer satisfaction and operational efficiency.
Automating support tasks with AI can significantly reduce response times and improve the quality of support, leading to higher customer satisfaction. This innovation could also reduce operational costs for Microsoft, making it a positive development for investors.
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