Pay More, See Less? Prime Video Subscribers Sue Amazon For Flooding 'Ad-Free' Content With Commercials
Portfolio Pulse from Rounak Jain
Amazon Inc. (NASDAQ:AMZN) is facing a potential class action lawsuit for introducing commercials to its Prime Video service, which was previously advertised as ad-free. The lawsuit, filed in California, accuses Amazon of breaching contracts and violating consumer protection laws by charging an extra $2.99 per month to skip ads. Unlike Netflix Inc. (NASDAQ:NFLX), which offers ad-based subscriptions as a cheaper option, Amazon added ads to its base subscription and charged more for an ad-free experience. The lawsuit seeks class-action status, an injunction against charging for ad-free content, and restitution for affected subscribers. Morgan Stanley estimates that Prime Video ads could generate $5.2 billion annually.

February 14, 2024 | 8:03 am
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Amazon is sued over adding commercials to Prime Video, breaching the ad-free promise and charging extra for ad-free content. This could impact Amazon's reputation and Prime Video's subscriber satisfaction.
The lawsuit against Amazon for introducing ads into Prime Video and charging extra to avoid them could lead to negative publicity, affecting subscriber satisfaction and potentially leading to a decrease in Prime subscriptions or slower growth. The legal challenge and public backlash might also deter potential new subscribers.
CONFIDENCE 85
IMPORTANCE 90
RELEVANCE 100
NEUTRAL IMPACT
Netflix, mentioned as a comparison in the lawsuit against Amazon, offers ad-based subscriptions as a cheaper option, contrasting Amazon's approach of charging extra for ad-free content.
While Netflix is mentioned in the context of offering a cheaper ad-based subscription model, contrasting with Amazon's approach, the lawsuit itself does not directly impact Netflix. However, the situation could indirectly benefit Netflix by highlighting its consumer-friendly subscription options in comparison to Amazon's newly introduced ad-inclusive model.
CONFIDENCE 75
IMPORTANCE 40
RELEVANCE 50