New York Attorney General Letitia James has filed a lawsuit against SiriusXM Radio, Inc. for making it difficult for consumers to cancel subscriptions. The lawsuit alleges that SiriusXM violated state and federal laws by not providing a simple cancellation process and engaging in deceptive practices. The OAG seeks restitution, penalties, and disgorgement, and demands SiriusXM to implement an easy cancellation process. The investigation began after numerous consumer complaints about the cancellation process, which includes long wait times and persistent retention efforts by agents.