Limango Selects NICE CXone To Elevate Their CX Operation To The Cloud; Provide Better Insight Into Day-To-Day Operations, Reduce IT Department Dependency And Improve Customer Experiences
Portfolio Pulse from Benzinga Newsdesk
Limango has chosen NICE CXone, a cloud contact center platform, to enhance their customer experience operations. This transition from an on-premise solution to the cloud aims to increase operational efficiency, provide better insights into daily operations, reduce reliance on the IT department, and improve overall customer experiences.
November 20, 2023 | 1:11 pm
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POSITIVE IMPACT
Limango's adoption of NICE CXone for their customer experience operations could signal increased market trust in NICE's cloud solutions, potentially leading to more business from other companies seeking similar improvements.
The selection of NICE CXone by Limango is a positive endorsement of NICE's product, which could lead to increased investor confidence in the company's growth prospects. As cloud solutions become more prevalent, NICE's visibility and potential for securing additional contracts may rise, likely having a positive impact on the stock price in the short term.
CONFIDENCE 85
IMPORTANCE 70
RELEVANCE 80