ServiceNow Launches Major Expansion To Now Assist Generative AI Portfolio With New Capabilities To Transform Experiences And Increase Productivity
Portfolio Pulse from Benzinga Newsdesk
ServiceNow has expanded its Now Assist Generative AI Portfolio with new capabilities aimed at transforming user experiences and boosting productivity. The latest additions include Now Assist in Virtual Agent, flow generation, and Now Assist for Field Service Management. These features are integrated into the ServiceNow Platform and enhance the company's suite of generative AI applications designed to help customers revolutionize their work processes.

November 16, 2023 | 2:20 pm
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ServiceNow has introduced new generative AI capabilities to its Now Assist portfolio, which could improve user experiences and productivity, potentially increasing the platform's attractiveness and usage.
The introduction of new AI capabilities typically signals innovation and an enhanced product offering, which can be attractive to both existing and potential customers. This could lead to increased platform usage and customer retention, positively influencing ServiceNow's financial performance and, consequently, its stock price in the short term.
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