Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Center and Customer Experience Solutions
Portfolio Pulse from Benzinga Newsdesk
Sprinklr, a unified customer experience management platform, has announced a partnership with infinit.cx, specialists in Contact Center as a Service (CCaaS) and customer experience. The collaboration aims to optimize Sprinklr Service and support enterprises in transitioning to cloud-based customer service across more than 30 digital channels. This partnership is designed to help businesses future-proof their customer service, marketing, engagement, and research strategies using Sprinklr's platform.
November 16, 2023 | 8:01 am
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Sprinklr's partnership with infinit.cx is expected to enhance its service offerings, potentially increasing its market reach and customer satisfaction.
The partnership with infinit.cx is likely to be viewed positively by investors as it could lead to an expanded customer base and improved service offerings for Sprinklr. This strategic move may enhance the company's competitive edge in the customer experience management space, potentially leading to increased sales and customer retention in the short term.
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