RingCentral Announces General Availability Of RingCX, A Natively Built AI-First Contact Center
Portfolio Pulse from Benzinga Newsdesk
RingCentral has announced the general availability of RingCX, an AI-first contact center solution. RingCX is designed to enhance customer experiences with AI capabilities before, during, and after interactions. It offers a disruptive combination of product features, packaging, and pricing. The solution is built by RingCentral and natively integrates with the company's flagship MVP product.
November 14, 2023 | 1:14 pm
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POSITIVE IMPACT
RingCentral's release of RingCX could strengthen its product offering and market position, potentially attracting new customers and increasing its competitive edge.
The announcement of RingCX by RingCentral is likely to be viewed positively by investors and customers, as it represents an enhancement to the company's product lineup with advanced AI capabilities. This could lead to increased sales and customer retention, which in turn may have a positive impact on the stock price in the short term.
CONFIDENCE 85
IMPORTANCE 80
RELEVANCE 100