Xpeng Motor Offers 2,000 Yuan Voucher To P5 Owners In Response To Complaints Of NGP Unavailability
Portfolio Pulse from Charles Gross
In response to complaints about the unavailability of its Navigation Guided Pilot (NGP) feature, Xpeng Motors is offering a 2,000 yuan voucher to P5 owners. The news was reported by China's National Business Daily.
November 03, 2023 | 10:06 am
News sentiment analysis
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NEGATIVE IMPACT
Xpeng Motors' decision to offer a 2,000 yuan voucher to P5 owners in response to complaints about the unavailability of its NGP feature may have a neutral to slightly negative impact on its stock in the short term.
The company's decision to offer a voucher indicates that there are issues with its product, which could potentially harm its reputation and customer satisfaction. However, the company's proactive response to address customer complaints may also be viewed positively by investors, mitigating some of the potential negative impact.
CONFIDENCE 80
IMPORTANCE 75
RELEVANCE 100