Instagram Issues 'Sincere' Apology After Accidentally Labeling Some Palestinian User Profiles As 'Terrorist'
Portfolio Pulse from Rounak Jain
Instagram, owned by Meta Platforms Inc. (NASDAQ:META), has apologized for a translation error that labeled some Palestinian user profiles as 'terrorist'. The error affected users who had mentioned 'Palestinian' in English on their profile, along with the Palestinian flag emoji, and the Arabic word 'alhamdulillah'. The issue was first reported by TikTok user YtKingKhan. Meta has previously been accused of censoring posts supporting Palestine during the Israel-Hamas war.
October 20, 2023 | 11:45 am
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Meta Platforms Inc. faces backlash over a translation error on Instagram that labeled some Palestinian user profiles as 'terrorist'. This incident could potentially harm Meta's reputation and user trust.
The incident is directly related to Meta's product, Instagram, and could potentially harm the company's reputation. Given the global user base of Instagram, such incidents can lead to user dissatisfaction and mistrust, which could negatively impact user engagement and growth in the short term.
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