OnProcess and PTC have announced a product partnership to deliver next-generation sustainable service supply chain solutions. The collaboration will enhance recovery and planning operations via the Agora Connector powered by Servigistics, a tool that enables a two-way data flow between PTC's Servigistics service parts optimization platform and OnProcess's reverse logistics Agora platform. The Connector maximizes the reintroduction of used components back into the supply chain, allowing clients to increase their after-sales agility by reusing and refurbishing valuable materials and parts.