'Uber Eats To Launch Google-Powered Chatbot In Late 2023' - TechCrunch
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Uber Eats plans to launch a Google-powered AI chatbot in late 2023. The chatbot will initially help users find restaurant deals and reorder favorites, and later assist with meal planning and grocery shopping. The AI assistant will be powered by Google's PaLM 2 LLM and will be informed by Uber's catalog of over 900,000 merchants. Other delivery apps like DoorDash and Instacart are also integrating AI into their platforms.
September 20, 2023 | 4:21 pm
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POSITIVE IMPACT
Uber Eats' new AI chatbot, powered by Google, could increase user engagement and conversions, potentially boosting revenue.
The introduction of an AI chatbot could enhance the user experience on Uber Eats, potentially leading to increased user engagement and conversions. This could result in higher revenue for Uber.
CONFIDENCE 85
IMPORTANCE 80
RELEVANCE 90
NEUTRAL IMPACT
Google's PaLM 2 LLM will power Uber Eats' new AI chatbot, showcasing the capabilities of Google's AI technology.
While the partnership with Uber Eats could showcase the capabilities of Google's AI technology, it's unlikely to have a significant impact on Google's overall revenue given the company's size and diverse revenue streams.
CONFIDENCE 80
IMPORTANCE 60
RELEVANCE 70