Ally Financial Inc. has launched Ally.ai, a proprietary, cloud-based AI platform aimed at strategic problem solving and future scalability. The platform integrates AI capabilities into business operations at an enterprise scale. Ally.ai was built on Ally's dedicated cloud infrastructure with its own private network, ensuring data security. The platform has already been used in a customer call summarization pilot program, which received positive feedback from associates. The company plans to explore more generative AI use cases in the future.