Why Is Apple's Tech Support Reportedly Keeping Quiet About iPhone 12 Radiation?
Portfolio Pulse from Ananya Gairola
Apple Inc. (NASDAQ:AAPL) is facing concerns over the radiation levels of its iPhone 12 in France. The French government has claimed that the device exceeds established standards for electromagnetic radiation and has requested a halt to iPhone 12 sales unless the issue is rectified within two weeks. Apple has responded by providing in-house and third-party lab testing results to demonstrate compliance with regulatory limits. However, the company's tech support staff has been instructed not to volunteer information about the issue to customers. Other EU countries, including Belgium and Germany, have also begun assessing the iPhone 12's radiation levels.

September 15, 2023 | 4:11 am
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Apple's iPhone 12 is under scrutiny for its radiation levels in France and other EU countries, which could potentially affect sales.
The French government's concerns about the iPhone 12's radiation levels could lead to a halt in sales unless the issue is rectified. This could negatively impact Apple's revenue, especially if other EU countries follow suit. Additionally, the company's decision to instruct its tech support staff not to volunteer information about the issue could potentially harm its reputation.
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