Ibex And Genesys Partner To Deliver Omnichannel AI-Enabled Customer Experience And Contact Center Solutions
Portfolio Pulse from Benzinga Newsdesk
Ibex and Genesys have partnered to deliver omnichannel AI-enabled customer experience and contact center solutions. The partnership aims to enhance customer engagement and improve operational efficiency.
September 14, 2023 | 1:10 pm
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POSITIVE IMPACT
Ibex has partnered with Genesys to deliver AI-enabled customer experience and contact center solutions. This could potentially increase Ibex's market share and revenues.
The partnership with Genesys could potentially increase Ibex's market share and revenues by offering enhanced customer experience and contact center solutions. This could make Ibex more competitive in the market, thus potentially driving up its stock price in the short term.
CONFIDENCE 80
IMPORTANCE 75
RELEVANCE 100