General Motors Teams Up With Google Cloud On AI Initiatives
Portfolio Pulse from Happy Mohamed
General Motors (GM) and Google Cloud have shared details on their collaboration to integrate conversational AI technology into GM vehicles. The technology, powered by Google Cloud's AI, has been used in GM's OnStar Interactive Virtual Assistant (IVA) since its launch in 2022. The successful deployment has led to future generative AI deployments being jointly piloted by GM and Google Cloud. GM's OnStar IVA is now handling over 1 million customer inquiries a month in the U.S. and Canada. GM is also using Google Cloud's Dialogflow technology to deploy chatbots that can answer customer questions about GM vehicles and product features.
August 29, 2023 | 12:16 pm
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GM's collaboration with Google Cloud on AI initiatives has led to the successful deployment of AI in GM's OnStar service, handling over 1 million customer inquiries a month. This could potentially enhance customer experience and efficiency.
The successful deployment of AI in GM's OnStar service and the use of chatbots to answer customer queries could potentially enhance customer experience and increase efficiency, which could positively impact GM's stock in the short term.
CONFIDENCE 90
IMPORTANCE 80
RELEVANCE 100
POSITIVE IMPACT
Google Cloud's collaboration with GM on AI initiatives has led to the successful deployment of Google Cloud's AI in GM's OnStar service. This could potentially enhance Google Cloud's reputation and market presence.
The successful deployment of Google Cloud's AI in GM's OnStar service and the use of Google Cloud's Dialogflow technology for chatbots could potentially enhance Google Cloud's reputation and market presence, which could positively impact Google's stock in the short term.
CONFIDENCE 90
IMPORTANCE 70
RELEVANCE 100
POSITIVE IMPACT
Google Cloud's collaboration with GM on AI initiatives has led to the successful deployment of Google Cloud's AI in GM's OnStar service. This could potentially enhance Google Cloud's reputation and market presence.
The successful deployment of Google Cloud's AI in GM's OnStar service and the use of Google Cloud's Dialogflow technology for chatbots could potentially enhance Google Cloud's reputation and market presence, which could positively impact Alphabet's stock in the short term.
CONFIDENCE 90
IMPORTANCE 70
RELEVANCE 100