Musk Responds To Hertz's Tesla Rental Practices After Customer Complains Of Missing Chargers
Portfolio Pulse from Anan Ashraf
Tesla CEO Elon Musk has responded to a customer complaint about missing chargers in Tesla vehicles rented from Hertz. The customer had to purchase chargers and adapters from Amazon after renting two Model 3 vehicles that came without mobile charging cables. Musk has promised to look into the issue. Hertz CEO Stephen Scherr revealed that EVs make up 11-12% of Hertz's fleet, the majority of which are Teslas.
August 29, 2023 | 10:31 am
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NEUTRAL IMPACT
Hertz could face reputational damage if the issue of missing chargers in Tesla vehicles is not resolved. This could potentially impact customer satisfaction and rental rates.
The news directly involves Hertz and its rental practices. While it's not clear how this will affect Hertz's stock price in the short term, it could potentially impact the company's reputation and customer satisfaction if not addressed promptly.
CONFIDENCE 80
IMPORTANCE 70
RELEVANCE 80
NEUTRAL IMPACT
Tesla's reputation could be affected if the issue of missing chargers in rented vehicles is not addressed. This could potentially impact customer experience and sales.
The news directly involves Tesla and its CEO, Elon Musk. While it's not clear how this will affect Tesla's stock price in the short term, it could potentially impact the company's reputation and customer experience if not addressed promptly.
CONFIDENCE 80
IMPORTANCE 70
RELEVANCE 80