Peloton Q4 Average Net Monthly Connected Fitness Churn 1.4%, Up From 1.1% In Q3 And Flat YoY
Portfolio Pulse from Benzinga Newsdesk
Peloton's Q4 average net monthly connected fitness churn rate increased to 1.4% from 1.1% in Q3, but remained flat year-over-year.

August 23, 2023 | 11:11 am
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Peloton's Q4 churn rate increased, indicating a higher rate of customer attrition. However, the rate remained flat YoY, suggesting stable customer retention over the long term.
An increase in churn rate typically indicates a higher rate of customer attrition, which could negatively impact revenues and profitability. However, the fact that the churn rate remained flat YoY suggests that Peloton's customer retention is stable over the long term. This could mitigate the short-term impact on the stock price.
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