OpenAI's GPT-4 Shakes Up Content Moderation Landscape: Propels Facebook, Instagram And X To Embrace AI Solutions
Portfolio Pulse from Ananya Gairola
OpenAI has been using its latest language model, GPT-4, to moderate content and has suggested that social media platforms like Meta Platforms Inc.’s Facebook, Instagram, and Elon Musk’s X (formerly Twitter) should also adopt this approach. The use of AI for content moderation could reduce the mental burden on human moderators. However, GPT-4's content moderation incurs higher costs than alternative tools.

August 16, 2023 | 6:52 am
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OpenAI's suggestion for Meta Platforms Inc. to adopt AI for content moderation could lead to increased costs but also improved efficiency and reduced mental burden on human moderators.
The adoption of AI for content moderation could lead to increased costs for Meta Platforms Inc. However, it could also improve the efficiency of content moderation and reduce the mental burden on human moderators. This could potentially improve the company's reputation and user experience, but the financial impact is uncertain.
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