Indian Man Takes Google, Walmart's Flipkart To Court Over Faulty Pixel Phone And Wins
Portfolio Pulse from Shomik Sen Bhattacharjee
Alphabet Inc-owned Google and Walmart-owned Flipkart have been found guilty of poor service and unfair trade practices by the Chandigarh District Consumer Commission in India. The case was brought by a customer who bought a faulty Google Pixel 4A phone from Flipkart. Despite multiple complaints, the issue remained unresolved. The companies have been ordered to refund the customer $325 with a 9% annual interest and pay an additional $120 for mental distress and legal costs.
August 14, 2023 | 12:14 pm
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NEGATIVE IMPACT
Google found guilty of poor service and unfair trade practices in India. Ordered to refund customer for faulty phone and pay additional costs.
The legal ruling against Google in India could potentially harm its reputation and customer trust in the region. This could have a negative impact on its sales and stock price in the short term.
CONFIDENCE 80
IMPORTANCE 60
RELEVANCE 100
NEGATIVE IMPACT
Google found guilty of poor service and unfair trade practices in India. Ordered to refund customer for faulty phone and pay additional costs.
The legal ruling against Google in India could potentially harm its reputation and customer trust in the region. This could have a negative impact on its sales and stock price in the short term.
CONFIDENCE 80
IMPORTANCE 60
RELEVANCE 100
NEGATIVE IMPACT
Walmart-owned Flipkart found guilty of poor service and unfair trade practices in India. Ordered to refund customer for faulty phone and pay additional costs.
The legal ruling against Flipkart in India could potentially harm its reputation and customer trust in the region. This could have a negative impact on its sales and stock price in the short term.
CONFIDENCE 80
IMPORTANCE 60
RELEVANCE 100