'Zoom Can Now Train Its A.I. Using Some Customer Data, According To Updated Terms' - CNBC
Portfolio Pulse from Happy Mohamed
Zoom has updated its terms of service to allow the use of some customer data for training its AI models. The data includes product usage, telemetry, and diagnostic data. The company clarified that it does not use audio, video, or chat content for AI training without customer consent. However, when users enable Zoom's generative AI features, they sign a consent form allowing Zoom to use their content for AI training.
August 07, 2023 | 4:00 pm
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Zoom's updated terms of service allowing the use of customer data for AI training could potentially improve its AI capabilities, but may also raise privacy concerns among users.
The use of customer data for AI training could enhance Zoom's AI features, potentially making the platform more attractive to users and driving growth. However, this move could also raise privacy concerns, which could negatively impact user trust and the company's reputation. The net impact on the stock price is uncertain in the short term.
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