Tesla Analyst Shrugs Off Report On EV Maker's Hush-Hush Squad To Quash Customer Complaints: Here's Why
Portfolio Pulse from Shanthi Rexaline
Tesla, Inc. (NASDAQ:TSLA) is reportedly under scrutiny for allegedly forming a secret team to handle customer complaints about range issues. The team, known as the 'Diversion Team', was tasked with cancelling as many range-related appointments as possible. The company's performance was evaluated based on the average number of diverted appointments per day, each diversion reportedly saving the company $1,000. However, Gary Black from Future Fund dismissed the report, stating that the EPA sets the advertised battery range for each EV, making it difficult for Tesla to manipulate.
July 28, 2023 | 4:59 am
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Tesla is under scrutiny for allegedly forming a secret team to handle range complaints. This could potentially impact the company's reputation and customer trust. However, an analyst from Future Fund dismissed the report, stating that the EPA sets the battery range for each EV.
The news about Tesla's alleged secret team handling range complaints could potentially harm the company's reputation and customer trust, which may negatively impact the stock price. However, the dismissal of the report by an analyst from Future Fund could mitigate some of the potential negative impact.
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