Tesla Created A Top-Secret Group To Suppress Customer Complaints: Report
Portfolio Pulse from Aaron Bry
Tesla Inc. reportedly created a secret group to suppress customer complaints about the driving range of its cars. The company allegedly cancelled maintenance appointments for customers who reported issues with the driving range, claiming that remote diagnosis showed no problems. The report also highlighted a pattern of Tesla and CEO Elon Musk failing to deliver on promises.
July 27, 2023 | 4:52 pm
News sentiment analysis
Sort by:
Ascending
NEGATIVE IMPACT
Tesla's alleged suppression of customer complaints could harm its reputation and customer trust, potentially impacting its stock negatively.
If the allegations are true, Tesla's reputation for transparency and customer service could be damaged. This could lead to a loss of customer trust, which could negatively impact sales and, consequently, the stock price.
CONFIDENCE 75
IMPORTANCE 80
RELEVANCE 100