Tesla Created Secret Team To Suppress Thousands Of Driving Range Complaints
Portfolio Pulse from Charles Gross
According to a Reuters report, Tesla had formed a secret team about a decade ago to handle thousands of customer complaints regarding the driving range of their vehicles. The complaints were about the vehicles not reaching the promised range before needing a recharge.
July 27, 2023 | 10:24 am
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NEGATIVE IMPACT
The news about Tesla's secret team handling driving range complaints could potentially harm the company's reputation and customer trust, possibly impacting its stock negatively in the short term.
The news directly pertains to Tesla and its handling of customer complaints, which could potentially harm its reputation. This could lead to a decrease in customer trust and sales, which could negatively impact its stock price in the short term.
CONFIDENCE 80
IMPORTANCE 75
RELEVANCE 100