ServiceNow Expands Generative AI Capabilities With Case Summarization And Text-To-Code To Drive Speed, Productivity And Value
Portfolio Pulse from Benzinga Newsdesk
ServiceNow has expanded its generative AI capabilities with the introduction of case summarization and text-to-code features. These features, powered by ServiceNow LLMs, are designed to improve productivity by reducing repetitive work. They are part of the Now Assist family of generative AI features being incorporated into all ServiceNow workflow offerings. The company also announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD.
July 26, 2023 | 9:25 pm
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ServiceNow's new AI capabilities could potentially increase productivity and reduce repetitive work, which may attract more customers and increase revenue.
The introduction of new AI capabilities by ServiceNow is directly aimed at improving productivity and reducing repetitive work. This could make their offerings more attractive to potential customers, leading to increased sales and revenue. Therefore, this news is likely to have a positive impact on the company's stock price in the short term.
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