eGain Partners with Talkdesk to Modernize Customer Service
Portfolio Pulse from Charles Gross
eGain Corporation (NASDAQ:EGAN) has announced a partnership with Talkdesk®, Inc., a global cloud contact center leader. The partnership aims to help businesses modernize customer service with AI-infused knowledge management and rich digital capabilities.

July 20, 2023 | 10:36 am
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eGain's partnership with Talkdesk could enhance its product offerings and potentially increase its customer base.
The partnership with Talkdesk, a leader in cloud contact centers, could provide eGain with an opportunity to enhance its product offerings with AI-infused knowledge management and rich digital capabilities. This could potentially attract more customers and increase its market share, positively impacting its stock price in the short term.
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