Rivian Eyes Using AI To Make EVs Schedule Their Own Service
Portfolio Pulse from Anan Ashraf
Rivian Automotive's VP of software development, Wassym Bensaid, shared his vision for AI-enhanced electric vehicles at the Data+AI Summit. He envisions a future where vehicles self-monitor their health and an AI agent detects potential problems. Rivian uses AI to enhance its battery system and uses the Databricks Lakehouse platform for data, analytics, and AI. However, the company has chosen a human-centric approach for customer support, rejecting the use of automated bots.
July 03, 2023 | 10:39 am
News sentiment analysis
Sort by:
Descending
POSITIVE IMPACT
Rivian's focus on AI for vehicle health monitoring and its use of the Databricks platform could enhance its product offering and customer experience. However, its decision to use human-centric customer support could impact its operational costs.
Rivian's use of AI for vehicle health monitoring and its partnership with Databricks could potentially improve its product quality and customer experience, which could positively impact its stock. However, its decision to use human-centric customer support, while potentially improving customer satisfaction, could also increase its operational costs, which could negatively impact its profitability and stock price.
CONFIDENCE 90
IMPORTANCE 80
RELEVANCE 100