The new AI enhancements, including Freddy Self Service, Freddy Copilot, and Freddy Insights, will improve business efficiency across Freshworks' product lines. This will likely attract more customers and increase revenue, positively impacting FRSH's stock price. The partnership with Microsoft Azure OpenAI Service ensures data privacy and security, which is crucial for customer trust and satisfaction.

The integration of Microsoft Azure OpenAI Service into Freshworks' new AI enhancements demonstrates the value of Microsoft's AI platform in ensuring data privacy and security. This partnership can potentially attract more customers to Microsoft's Azure AI platform, positively impacting MSFT's stock price.